Usacomplaints.com » Telecommunications » Complaint / Review: ATT - Air card 5GB cap not disclosed, facing huge overage bill. #435153

Complaint / Review
ATT
Air card 5GB cap not disclosed, facing huge overage bill

I've an ATT air-card bought 2/9/09 was not told that I have only 5gig cap on my 60 dollar charge a month: looked on bill online about 3/1/09 and there was not a bit usage amount so I kept using card continually: on today 3/17/09 in the morning I tried to connect was rejected code 718; called ATT cs this evening (Akram) said over 7 gig was used and will be charged well over a thousand dollar for next bill due; I will keep you posted on outcome of this...


Offender: ATT

Country: USA   State: Alabama   City: Birmingham

Category: Telecommunications

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