Usacomplaints.com » Telecommunications » Complaint / Review: COX Communications - Refunds Missing. #390900

Complaint / Review
COX Communications
Refunds Missing

Cox appears to overcharge a lot of their clients, however in my situation they extended to cost me after I shut my consideration (I had been guaranteed with a Client Repetition this could not occur).

Which was 4 weeks ago... They still haven't returned my cash, and also to try to make me feel much better the most recent repetition I spoke to stated that "many individuals undergo this, one-woman is waiting on the $1000 reimbursement and he or she can't purchase holiday presents"... No-joke! Like this was designed to make me FEEL MUCH BETTER

It requires Cox 4-8 months to concern a check even though that they'll electronically cost your consideration in moments (why don't you do the discounts exactly the same method like the majority of others?)... They attempt to let you know it'll consider another 4-8 months to-go through the email - yes right, what email support requires that extended? After I obtain a boss about the telephone I'm informed that's wrong (naturally).

After waiting 16 months, they will have created enough cash in your reimbursementis curiosity that it appears as though scam in my experience. I still do not have a check and today they are saying they'll stop the aged one and deliver a brand new one - in 4-8 months! I guess they never really delivered the very first one.

In addition they tell me they'll have people check out the situation and contact me back. No body actually calls me back. I believe they're simply coming me down and wishing I actually donot keep calling.

However now I'm so harmful to the $1000 lady that I'll ensure that you contact them every single day. They consider peopleis cash once they understand they ought tonot, after which wait weeks and weeks to obtain it back again to them.

Easily hadnot named repeatedly again, they'd have held my income permanently. They may be attempting to, who understands. I might contact an attorney - it is simple to return peopleis cash for them, but that isn't the things they wish to accomplish.


Offender: COX Communications

Country: USA   State: Virginia   City: Fairfax

Category: Telecommunications

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