Usacomplaints.com » Telecommunications » Complaint / Review: GC Services - Harassing phone calls. #234614

Complaint / Review
GC Services
Harassing phone calls

I went through a messy divorce and unfortunately I made the mistake of keeping a Home Depot card that had my ex-wife's name on it. The card has been charged up by her to fix her porch and not paid. GC Services called and I was in Florida visiting a relative that was in the hospital about to die. I told them that it was a bad time and asked that they call back. The guys last name is Smith. He continued to talk and was very rude. I explained the situation and asked him to call back again. He said that he would just consider the account a refusal to pay and told me that I had no business using someone else's money and not paying it back. I asked to speak to his manager and he informed me that he was the supervisor. After a brief and very nasty conversation, I hung up the phone.

GC Services called back and offered a deal. I once again tried to explain the problem and they said that I was the primary card holder and therefore responsible for the bill. Ok... I guess I could accept that but... He called me at work. I explained that I couldn't take personal calls at work. He continued to talk and once again was very rude. I tried once more nicely to tell him that I couldn't talk and he again told me that I shouldn't charge up bills that I cannot and will not pay back. I explained that according to the Fair Collections act that if I tell him that i cannot talk at work, that they have to remove the number and do not call again. He told me that since i am so aware of the law that I should also be aware that the law says that if I borrow money, I have to pay it back. I then proceeded to hang up the phone.

I have been getting bills from Home Depot and called them to ask if the money could be sent to them. It is a real mess and i will end up paying and trying to get the money from my ex.

I cannot believe that this company actually collects money as rude and unlawful as they are.


Offender: GC Services

Country: USA

Category: Telecommunications

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