T mobileis support is terrible and clients aren't actually worth $20. T mobileis automatic program provides wrong details about your telephone being repaired in two hours. Nevertheless, my support was down for over 5 hours along with a boss served as though since I'd a quantity, I ought tonot be saying something. And, among the repetitions who restored it stated that the machine is meant to instantly recover, but I'd to call-in and maintain checking together.
Along with that, they declined to return my recover charge, but provided 100 free moments. I told them whatsoever, but that I had been likely to still keep in touch with a boss. I return this month to check on my statement and also to make certain the moments are on the website plus they arenot. And so I contact and also the repetition informs me that in another personis records it claims that used to donot need the moments. Today I stay there and let them know that that's wrong. The repetition will not hear and simply keeps saying just like a shattered report the statement claims I declined them. Today you'd believe following the first event of getting an unhappy customer create a 2-3 page notice about their program supplying wrong info, they'd go right ahead and supply great customer relationships the 2nd time-around, pay attention to the client, think the customer and provide me the 100 moments BECAUSE THEY provided. However they do not. I request to talk to a boss AGAIN, clarify the terrible customer support that I Have been getting and he seems like the very first imbecile declining to provide me the moments THEY provided.
T mobile must be embarrassed of themselves! I'd inform anybody to not obtain support until they would like to be handled just like a slave
Jacquelyn Bridges
Chicago, IL
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