Usacomplaints.com » Sports » Complaint / Review: Lifestyle Family Fitness - Membership cancellation and sign up information. #685074

Complaint / Review
Lifestyle Family Fitness
Membership cancellation and sign up information

Jan my spouse and that I, my in laws and dad all registered Lifestyle Family Exercise. Joining price about $90 along plus what we were informed was our first and LAST weeks fees, regular dues at that time were $65. We were informed by our salesperson Nolan that people were spending money on our last month in advance, that people might stop anytime since there is no agreement, which we're able to place our account on freeze anytime to get a little monthly charge. Spring we chose to spot our consideration on the freeze due to our economic problems. This freeze price $22.98 monthly.in March of I made a decision to unfreeze our consideration-which PRICE people cash-$20.00 to do this! Us-cold was an error, since we've recently submitted for Section 7 Bankruptcy, therefore in Feb I chose to stop permanently. I'd prefer to state that, although the sales team might have misinformed us, they've been useful all-along, the issues I'm having are using their corporate workplace and just how they manage cancellations and payment problems. Whenever you stop, you're aimed to contact a corporate telephone number. No body actually replies the telephone number and also you are compelled to depart a voicemail. Lastly, after 2 communications, my spouse gets a call-back. They advise him he may obtain a contact, by which he's to react to with STOP in the torso, and our account could be terminated. My partner did the like February 21st. We both believed that was that, till he began getting call after-call. The calls were since our costs have been rejected (rejected since our Bankruptcy lawyer directed us to clear that banking account) my partner talked using the customer support broker and described he would need to consult with me over it, since it didn't appear right. I again named the organization quantity without any reaction, and so I chose to contact our regional membership, that will be after I discovered that Jason was terminated although not myself, which was since the stop originated from his mail account not mine and his. I named corporate again, twice without any reaction, therefore in disappointment I went online for their site and completed their universal remark mail area about my problem. After discussing with my spouse all of the problems I'd encounter, he determined he might forward me the e-mail they delivered him, after which I react within the same manner he'd before. Along with this mail, I also sent exactly the same handle regarding all the problems I Have had without any reaction to day. Jason has extended to get telephone calls for that 8 weeks $15.00 delivered check charge they claim we owe since they're today declaring they never obtained a for Jason. I talked having a customer support repetition, Lee A. Nowadays who stated that they'd we prepared to renounce the final month’s costs to ensure that we just owe $69.00 $15.00. We ought to not owe something. It will not have now been my partners obligation to forward mean email to stop my bill. Actually, our consideration must have been terminated in March. I've since submitted a using the BBB as well as in retaliation about the 25th Lifestyle withdrew $169.96 from our bank account. This company’s termination coverage isn't just extremely difficult but traditional and frustrating. The client support brokers are rude; handle you as if you're overdue, even although you cannot obtain a return telephone call. And of course they lied to us in the get go. Liars and Thieves!


Offender: Lifestyle Family Fitness

Country: USA   State: Indiana

Category: Sports

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