We bought a sailboat that was stored at Boats and Tires in and hired a trucker to haul the new boat up from Florida... The Monday before the weekend we were supposed to go down to coordinate the move, Sam Stoia of Boats and Tires called to go over the numbers for unstepping our mast. He wants to get started "disconnecting all the wires", etc. I told him we'd do that ourselves, we just really needed him to unstep the mast. Well, his insurance has changed, he says, and we can't work on the boat ourselves any more. And no, he doesn't have new yard rules in writing. And no, he can't fax us a copy of his insurance. "Just bring $2000 in cash and that should cover it"... Dropping a mast usually costs $100-200.
My wife calls the next day to set up a work order now Sam says his guys have to take down the solar panels, and we should "just bring $3000 in cash and we'll be fine." Sam, of course, treats Frankie like she knows absolutely nothing about boats, and our rig is so complicated, it'll take 2 guys 2 days to drop the mast, etc. [continued below]...
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