Pools Etc.com (SPE) ought to be prevented no matter what. There's no such issue as customer support at SPE. They seem to take a look at clients in-mass and may care less about creating any repeat business. I will confirm there are numerous reviews such as the types published below all around the web. This encounter may alter the way in which I store on line permanently.
I recently put an order with SPE to get a Thermostat (89.00) and easy LED Lamp ($42.00).incidentally, the 'free delivery' is offset with a 'handling charge'. Utilizing the data. Published on the site, I established its compatibility with my illumination system. The lamp delivered in my experience wasn't even close. I named and talked having a consultant whom looked over the web page and decided with me, but nonetheless necessary that I publish a contact for their service team. Within the span of the next week I had been stone-walled regarding just how to solve the wayward component. Not once did they actually provide to switch the component for that proper one. Alternatively, when pushed they basically reverted to accusing me for purchasing the incorrect component. I ultimately named again and was ultimately advised to publish an RGA Type, simply to discover they were likely to cost me a 25% restocking charge delivery. Which was obviously their error. I established the misunderstanding on SPEis site by later looking and watching additional the web sites which supplied comprehensive images and conclusive requirements of the the lamp I requested more confirming they were obviously incorrect. Main point here -SPE was prepared to mess me to get a simple $42.00 dollars.
Like A matter of theory I've raised my demonstration through MasterCard, am planning a Much Better Business Bureau criticism and certainly will document a using the California Attorney Generals Office. Fundamentally, this can all catch-up for them. I've also promised to talk about my encounter with others hoping that they'll steer clear of the disappointment and monetary damage.
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