Complaint / Review
Gold's Gym
Damaged my credit

I notified Gold's Gym of my inability to continue my membership due to a disability, notification included a signed letter from my doctor. I spoke to the manager and the billing manager and complied with their request for a note from the doctor and neither one of them told me that what I requested was denied. The last time I spoke to the manager he simply said okay and hung up. They sent my bill to collections. I can afford to pay them and would have if I had known that I was denied. They have unfair business practices and are non-responsible to their member’s request. I spoke to the manager again and he says he will do nothing about the bill being in collections or the damage it is doing to my credit.