24-hour exercise is just a poorly run organziation. This business purchased out my prior gym membership and that I have experienced only issues.
all of this began with Q activities in when their automated money systerm went poor and Q activities might blame their people (myself) for non-payment of costs. I received updates that my bill was late. I named Q activities and confirmed they'd proper charge card data and they might charge consideration included in my contract.
I'd then get another spot the the following month of the exact same issue. After six months of the conduct, being charged of getting overdrafted consideration, deceptive methods and such by Q activities reps, I quit. Which was August. I never heard from their store for weeks.
I named in December to discover 24-hour exercise has purchased out Q activities. Excellent, so perhaps my issues may quit, I will utilize my account and also the lies may quit. NOT
I quit messages often and informed I'd obtain a call-back from 24-hour exercise repetitions. NOT! I obtained a telephone call in July seeking cash. I had a need to spend them back fees towards the melody of around $400.00 easily desired to use my account. Pardon me but, I'd a great operating tackle, telephone number for that previous 10-plus weeks without any conversation out of this business.
I called them to create things right. Oh, provide us your charge card data again. I told the repetition to deliver me a notice to verify that people (24-hour exercise repetition and myself) had spoken with this day in May. Once I acquired that notice, I'd begin to spend their 400 bucks in 4 payments. I told them they had a need to take some obligation, when I had approached them and gotten nothing from their website. Well used to donot obtain a notice and follow up'd in July without any delivered telephone calls, dispite departing communications because they required.
fast-forward today to August. I talked with Company HQ in Carlsbad, CA. I acquired a merchant account representative called A. Vega. It got several telephone calls and efforts to obtain his guy about the phone.in his benefit, he did have 24-hour exercise take some obligation due to their insufficient follow up, conversation etc. They'd "request" that I just spend half the total amount owed. Once, which was achieved, I'd get a membership card and become ready to make use of my gym memberhip.
I delivered 24-hour exercise a professional, return-receipt notice with cost in November. They obtained the notice and that I received the bill. NOTHING ELSE! No gym card, telephone call or something written down from their website.
March. I'm in Dallas and want to utilize my account that's paid thru 3/02. They did a "write off" and stated used to donot possess a account based on the systerm. I met using the mgr of 1 of the groups in Dallas a couple of days later. I added my document of paperwork. These details was ripped from the mgr. The mgr approached corporate HQ Along With A. Vega. A note was left for this individual to contact the Dallas membership mgr. I'd obtain follow-up when the mgr talked using the individual incorporate HQ.
Meanwhile, I acquired another memberhsip and also have been utilizing it consistently.
May 1st- Leaves me without any follow-up from Dallas Membership mgr up to now. I quit a note with this specific mgr about 10days before and also havenot obtained a telephone call about this. I named myself today and talked together with her. It had been known a boss at HQ but no day directed at me. They'd the incorrect number on paper as main number but did not bother to contact extra quantity! I'll revise after I am informed what's up, however in the mean-time:
24-hour exercise cashed a sign in 12/01 for more than 400 bucks and did nothing to obtain this associate her card and also to day, has not experimented with contact this participant to right their incorrect
Kathleen
San Antonio, Texas
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