Usacomplaints.com » Shops, Products, Services » Complaint / Review: Creative Images - This company was designed to rip people off. Picture quality is terrible and their customer service is appaling. #984405

Complaint / Review
Creative Images
This company was designed to rip people off. Picture quality is terrible and their customer service is appaling

My son's daycare hired this company to take pictures. I figure it would be like any other school pictures. Long story short, this company (creative images) did in fact charge me $53 for one CD with one picture on it. When I asked for a refund (their order form is impossible to understand) I was told NO. Just NO. This company is designed to rip off the American public, even in this economy. There is no cancellation policy with these scumbags. The only way they will cancel is if the picture quality is not up to par. Which it's not, it is terrible. However, to get an actual refund half of the picture would have to be completely gone. I talked to some lady, who was having a bad day based on her attitude. She said something and told me to hold on. She put some guy named Todd on the phone. Todd did proceed to laugh at me when I asked for a refund, and even went so far as to say he was doing me a favor by taking my son's pictures for free before he charged me.



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