I'd a worldcome wireless account since 2000. During beginning of my cell phone could not be able to operate for more than 3 months. Disconnected lines, unable to receive call and make call from my cell, unable to reach customer services. *the phone # on its bill was no longer in service.
After uncountable hassle of calling this #, then called another #... I 've finally reached the customer service to cancel my bill on May. My bill from the previous 3 months show no activities because I was unable to use my phone during the whole time. I've marked the operator name: Rob X. 1864 and my confirmation of cancelling a/c is 6070772.
Not to mention their customer services representatives manner. I'd continued receiveing Worldcome wireless phone bill. Again, their customer services number is neither busy or not in service. At last, I'd found a phone number to call (from one of the local newspaper about Worldcom Wireless). I've call that number and explained about my account. From my understanding I did not owe them any money.
In 2003 March, I received a letter from GC Services indicated that I still owe MCI $137.85. I called them and mailed out a letter together with my previous bill and the confirmation # of cancel. From my understanding I did not owe them anything.
In 2004 Oct 18, I received a letter form another collection agency called Progressive Asset Managementt Services, Inc. They said I own them $137.85. Thanks God I keep all the documents but it took me 1 week to pull all my invoice and corresponses with MCI.
I would do anything to rip-off this dishonest bills.
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