Usacomplaints.com » Shops, Products, Services » Complaint / Review: Estes express - Shipped half my order, lost the other half. #974174

Complaint / Review
Estes express
Shipped half my order, lost the other half

I requested two durable rack products, that have been delivered in two individual items, a seven-foot long container with 8 vertical articles and 12 cross-braces having a 12" x12"x4" container recorded for this container which included all of the equipment products and videos and anchors. Another item, the container comprising 12-48" x18" steel racks. Was never shipped. The driver explained the 7' container was equally items trigger the little equipment package taped firmly towards the 7' container were two individual items or containers.
The delivery packed outlined two individual items or containers considering 338 pounds. After I described the 1-piece / box he was providing me was not big enough to put on the uprights and also the racks also it considered about 150 pounds, there needed to be another box he contended with me the one box was truly two-pieces since connected was this 12"x12"x4" container.
I named Estes plus they offered me the run-around for 2 times stating the same whilst the driver. I approached the organization I bought these things from (who described they'd plenty of comparable encounters with Estes) plus they approached the maker who really has a lot of poor encounters with Estes they really photograph the cargo before they provide it to Estes. Affirmed their image confirmed two-pieces / containers, the seven-foot container using the 12" equipment bend safely connected and also the next big container comprising 12-48"x18" steel racks. The container of racks has nevertheless not been discovered.
Fortunately the vendor and also the producer are shipping via FedEx fast alternative racks as the state has been prepared, additionally refunding the 98. Bucks delivery I'd to cover the delivery of half my purchase.
Errors do occur, it is the bad perspective of each worker I handled at Estes which was most annoying. They handled me first like I had been foolish, subsequently puzzled and lastly as though I had been bothering them.
I'll never purchase something that vessel Estes Communicate again, first cause they cannot count and minute reason for their exceptionally bad perspective.


Offender: Estes express

Country: USA   State: Virginia   City: Richmond
Address: P.O. Box 25612
Phone: 8043531900
Site:

Category: Shops, Products, Services

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