I ordered a groupon from this company back in March and placed my order 3/26. After several months, I received a mass apology letter stating they had grown too fast with the promotion and had hired extra people to help...
It is now October 19 and I still do not have my spices. I have received several emails stating that my order is processing. I called over the summer and was told my order would be going out the next week. Now my calls and emails go unanswered.
A month ago, I received a mass email stating that if I didn't get another email regarding the order in the next two weeks, someone would be contacting me about resolving this. I have called and left messages offering to change my order to in-stock items. Have emailed with the same information and no one will contact me.
They keep updating their website with new products for the month and specials with a specific ship date, yet 7 month old orders can not seem to go out the door.
Fed up.
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