Usacomplaints.com » Shops, Products, Services » Complaint / Review: Excalibur cutlery gifts - Not informing me of the total cost of delivery. #957161

Complaint / Review
Excalibur cutlery gifts
Not informing me of the total cost of delivery

I bought on line from Excalibur Cutlery & Gifts a Global Mino Sharp Ceramic Water Sharpener SKU: GLB029 for $63.95 shipped free to my door in Florida. I liked it so much I ordered a second one from my Canadian home. After I ordered it I found out that there was to be a shipping charge of $18.95 because it was outside of the USA, I agreed to that
charge which brought the total to $82.90. This price is really too high but I agreed to it anyway.

Now the shocker. When the sharpener showed up at my door I found out there was an additional charge of
$34.38 COD for Brokerage Fees. That brought the total to $117.28 definitely not worth it. When I brought it to the attention of Excalibur Cutlery they said it was out of their hands.
I suggest you don't deal with these people and defiantly do not order from them if you are not in the USA.



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