Bought two three-packs of comfort socks at the store at the Galleria in Las Vegas. When we washed them the first time, they bled all over our laundry. Took them back to the store and were told they would not accept them back because they were personal care items and we did not have the original packages. Compare our treatment, which bordered on rude, with Bed, Bath and Beyond which accepts anything back any time without packaging and, as long as they have one on their shelves, without a receipt. We will never shop at Brookstone again. Most of their stock is personal care so they basically have a no return policy.
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