These guys made me give them my credit card number to hold the estimate and give you 48 hours to call back confirm and book a move. I called back WITHIN AN HOUR and they told me it was no problem. But they took $467.00 from my account, did not contact me and had no intention of going ahead with the move. When I called back I got the run around numerous times and finally one supervisor frist told me its non-refundable, then when i mentioned the 48 hours i was given to confirm, he said "No we said 4 to 8 hours.
What business sets refund periods with a 4 hour window? Even if that was the case, as ridiculous as it sounded, I had called back within one hour. Then I was told he would give me half. When I refused that he hung up on me. I've complained to the BBB and hopefully these guys go down. They have had complaints before about broken items and poor customer service and now I hope everyone sees that they are nothing but Thieves!
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