I sent a fragile package through the United States Post Office in Arizona and insured this package for $700.00. When the package arrived at it's destination in Rochester New York damaged I proceeded to file a claim online. I had started the claim and when I went back to finish I couldn't remember the password. So I instructed the the recipient to bring the package to her local post office which is located on Lexington Avenue, where the manager Christy P. SCS accepted the merchandise and all original documents. The recipient was told by this manager that the claim was indeed filed within the time frame and she would finish the claim.
After a couple of months, I called the claims department and was told by Autria Finley, my claim fell short of the allotted time frame. I disputed this in a letter sent by the postal service. I phoned the Lexington Avenue branch and was told my package and all documents weren't at their locatioin.
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