They are suppose to pick up empty bottles and replace them with full bottles, but most of the time they do whatever the driver feels like that day. I have 11 empties and cannot get them until my so called delivery date or if I want them to come early they want to charge me. Completly unfair... Also I had gotten married two years ago and had them change my addres and name and now when I call in they still don't have it right and they won't change it in their system...
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