Usacomplaints.com » Shops, Products, Services » Complaint / Review: Wal-Mart - Customer service desk. #848355

Complaint / Review
Wal-Mart
Customer service desk

I reside away from town boundaries and had named wal mart to determine when they had in-stock, cost and dimension of the NSI Pottery Wheel refill molding clay - the support table repetition that responded the telephone repeated my issue (unfamiliar with item I am betting), then stated that the division employees within the artsandcrafts area had all quit - (at 6P.M.) and he or she was alone in the front. I informed her my problem was that I reside outside town a and desired to prevent a lost journey when they did not have any in-stock (I'd simply gotten off the telephone t Kmart, its nearer to me than wal mart, plus they do make it but were presently out - repetition examined for me personally). The wal mart repetition places give recipient after which returns and claims that she's likely to place me to the sporting goods division of course if no body replies then there's no body that may get info on if they have in-stock, dimension etc.- about clay! Obviously no body replies for the reason that division - and so Iam ostensibly s.O. L! This shop is just a super center available 24 hours, but they've no one everywhere on the ground / within the shop that may get check up on the product for me personally?!? It had been just 9:30 p. M! I USUALLY do my buying during the night there after I proceed, which shop never has over 2 normal outlines available and about 4 fast checkouts, but atleast 2-3, or even more supervisors or asst. Mgrs. Hiding around top region, speaking with one another, Etc.-Are they too-good to complete a cost/item check? I cant think that she simply quit me dangling like this.'customer support' relates/relates to my phone aswell, does it not? Why-don't they've several more workers at work that may operate additional take a look at outlines when required and start to become of ground help clients or whatsoever? I'M-NOT likely to mind there today since I'll have to quit and gasoline up on the way, and of course waste of gasoline considering how much it's from my house. They have to be accessible for almost any and/or all-hours of your day if they're available to community. The night time period consumers don't deserve any less accessible support do towards the period that's best handy for them - this shop USUALLY appears understaffed. They was previously very rude during the night (stalkers), as though we (clients) have been in their method?! Needing to drive combinations or containers with this toes or whatsoever to obtain fridge doors open enough to press item out - nonetheless they have gotten significantly more ethical and never near just as much inventory out in the manner, permitting clients to obtain by watts carts more readily. From what I am aware or been informed, this really is among the highest-grossing shops within the U.S.!! I'm dissatisfied, I had been wishing to obtain clay and revel in carrying out a task with my boy today. I am trying to re-wet this hard clay to determine if it's reusable. Perhaps I Will have greater fortune with-it - lol! I truly desire this shop might do better by its evening clients - we deserve equivalent support - or slice the costs combined with the hours of the workers that are not about to help - that might be reasonable - thanks, for whatever its value - Wendy M


Offender: Wal-Mart

Country: USA   State: New Mexico   City: Alamogordo

Category: Shops, Products, Services

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