I had my water tested and decided to go with a water softner from Aquativa in Lafayette. They also have a office 25 miles down the road in New Iberia. When the installed the unit they told me the electrician would come in a couple of weeks because he was out with a broken leg. That was May the 5th. It is not July 19th and I can not get them to return my calls. Jacob was suppose to come test my water again after I had my water softner to show me the difference the unit made. He did make 1 appointment with me but never showed up. Now after many calls and faxes they still do not honor their customer satisfaction.
They did not complete the job. I have already paid for the service that I did not receive.
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