I am VERY dissatisfied with this store! I had no appointment. I was a walk-in. I waited 20 minutes to get a cut while three people shot the breeze in the back office. I finally went back to them and asked why I've been waiting for 20 minutes to get a cut while they were in the back office. They gave no acceptable answer. One said she was the store owner and didn't know I was out there all thou one of the three checked me in while the third one watched. I left with out a cut!!! I will NEVER go back!!! They advertise that walk-ins are welcome. No appointment necessary. It's very apparent to me that they use this wait time to discourage walk-ins!
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