Poor service, wrong information, refuse make correction, bad overall experience I signed up for the service in June for one year for my small business in Northern Virginia. When the service started, I realize the information was incorrect. After repeat request for correction, no one ever response to me. I filed a BBB report on them in November and got a call from Keisha Smith Executive Services Specialist Yellowbook KOP Customer Service Department
She offered taking two month off the contract that should have been ratified (since they never deliver the service based on the term of the contract. Be very careful what you sign, with a large company like this, they took advantage of small business like ours and think you do not have the financial power and time to fight with them, but if we continue post our viewpoint, we can run them out of business. I will never use Yellowbook again, and I want to warn you, when you approached by Yellowbook&be very careful.
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