Usacomplaints.com » Shops, Products, Services » Complaint / Review: Wind Mobile - Unreasonably void my cell phone warranty. #823390

Complaint / Review
Wind Mobile
Unreasonably void my cell phone warranty

Our rim keyboard was damaged and also the shop decided to obtain a substitute phone for me personally. I waited to get a month and lastly they explained the alternative had appeared. And so I visited the shop to obtain the alternative telephone. Then your team explained he couldn't substitute the telephone for me personally since the water damage sign turned crimson. He explained edge wouldn't get back the telephone if it had been water-damaged and then the guarantee was voided.

Used to do not really recognize my telephone was water broken when I not have my telephone got near to water. I believe that it had been due to the damaged keyboard that allow humidity get into the system. A vital dropped removed from the keyboard per month before. I returned towards the shop to request an upgraded. They examined my telephone in those days and also the water injury tag was bright. So that they decided to substitute the telephone for me personally but I have to watch for per month since it was sold-out. Since I have couldn't obtain a substitute in those days, I held utilizing the telephone with no key. It should be the humidity that experienced the telephone and create the water sign switch red.

It's not me that obtain the telephone water-damaged. Must I obtain the telephone changed per month before, there wouldn't be any water damage problem. The water-damaged isn't due to me. Besides, I ought to have my telephone changed per month before and in those days there is no water damage. I ought to however entitle to truly have the telephone changed despite the red tag.

I tried from speaking with the shop team to calling and contacting windmobile and edge however they all stated I have to cope with the store-manager straight. Nevertheless, the supervisor didn't actually return my phone. I actually donot understand what otherwise I will do. I really hope I'll acquire some derive from this criticism below.


Offender: Wind Mobile

Country: USA

Category: Shops, Products, Services

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