Complaint / Review
GiftCards.com
Virtual Gift Cards Do Not Work Like Regular Visa Cards

This company advertises that its virtual gift cards are just like any Visa card. However, they do not work everywhere that a normal Visa would work.

When I called to complain, they said they had warned me about that in their FAQ. Well, the FAQ is not required reading to purchase a card. Nowhere in the buying process does the website warn you that their cards do not really work like normal Visa cards. Their marketing is misleading and fraudulent.

Also, their Terms of Agreement say that they will be liable if they do not process the transaction on time or in the correct amount. However, they refused to cancel my transaction and refund my money. So they do not even honor their Terms of Agreement.