Usacomplaints.com » Shops, Products, Services » Complaint / Review: Kroger - I don t understand how they could allow such terrible customer service. #815104

Complaint / Review
Kroger
I don't understand how they could allow such terrible customer service

My partner ordered me flowers along with a mechanism at Kroger at 2150 Dixie Hwy on Valentines Day. The flowers included a discount to get a free dozen flowers within some potential times. My partner offered the discount in my experience, he operates method to much to try and make it happen again, and so I introduced the discount directly into obtain the free flowers. I'd my Kroger card on my key-chain, and occasionally I take advantage of my telephone number to generate my details. Therefore the cashier was just starting to attempt my cards on my secrets as this individual claiming to become the associate supervisor, Jackie was the only real title I really could get, shouting at me and also the worker that "you've to truly have the card using the exact-matching card on discount. She did not actually permit the worker to check on every other Kroger card that I'd with me. I ask her about searching quarry up with my telephone number, she was so rude and wouldn't pay attention to something I stated or request. My partner was simply at the office, he might have confirmed his figures, or something.

Our problem is the fact that I invest so much cash at Kroger I dont know how they might permit such horrible customer support. She insulted me, truly harm my emotions, she served like I did so something amiss like I had been attempting to grab. I understand how much cash I invest there, untill lately I Have possessed four company in Kroger places, I still have two stores. I had been actually likely to make use of the Market to provide the brand new home I simply bought. I request greater therapy and an apology. I had been provided a discount and all I did so was attempt to money it in!


Offender: Kroger

Country: USA

Category: Shops, Products, Services

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