Complaint / review text:
My son was searching for a Rehab Center for Alcohol Addiction.in desperation his wife called a " Referral Service for a list of Treatment Centers for help. The one and only one the man gave her was A FOREVER RECOVERY IN BATTLE CREEK MICHIGAN. He immediately got a call from a man saying he wanted to help them. He took her insurance info and soon called back stating her insurance was a preferred provider and gave them more info.
The night before they left the Man from the Rehab called and told his wife the most important thing she do first and foremost was to change her address with her Insurance Company to THEIR address. First Red Flag. He also told her to print it showing it had been changed and bring it to them. She asked what if they got her insurance information on claims not relating to the Center and was told they would send them to her.??? For some very odd reason she could not log on to her Insurance Account, would not let her on (her Guardian Angel?) She is on this Insurance Web Site often with no problems in the past.???
The next morning they headed out to the center, an 8 hour drive. Feeling very skeptical she finally called her Insurance Company and found out they had never been contacted from this Rehab Center, they were NOT a preferred provider with her Insurance and they had never contacted them. When she called and confronted them with this, thier reply was they were going to bill it as inpatient hospitilization which is FRAUD again. Second Red Flag. They also wanted her to bring $ 5,000 in cash up front for the intake.
Listening to her gut she turned around after being half way there and went home and was able to log into her Insurance Company Web site. These people LIED about everything from the very beginning. When she got home and called them and ask them IF when she got there IF they were going to make her sign over power of attorney to the Center they would not answer her.
These people preyed on my family at the most critical time of their lives. They heard the desperation in her voice and took great advantage of her and my Son. They LIE about everything. Please before anyone even considers placing a patient in the A FOREVER RECOVERY IN BATTLECREEK PLEASE READ ALL THE POSTS REGARDING THIS CENTER. They are strickly Scientology Based and will torture your loved one to no end and will keep asking for more money and will LIE to you about everything from the beginning to the END.