I accepted an offer to try www.Stamps.com while placing an order on VistaPrint and they offered a 30-day free trial period, and guaranteed that cancellation was as easy as a phone call. I changed my mind and called right away their customer service number to cancel. I was wrong in assuming that it was taken care of. I received 3 $15.99 debit-charges. When I realized of the problem I called to ask for a refund. Even though they confirmed that I never used their service, they would not refund. Apparently I did not follow a, purposedly I'm sure, complicated cancellation process involving calls and e-mails. Be careful!
0 comments