When I was charged for a months service but had never received my intro packet I called customer service to cancel and was offered an additional "30 days free"... No one bothered to tell me it could not be used on a public computer. I never received my free postal scale and ended up being charged for 2 months service. Even though I never used the service I was refused a refund.
Big scam.
I will never use labels from sites that use stamps.com until Stamps.com makes this right.
(stamps.com)
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