As the newly assigned administrator of the Dallas branch of a national charity, I was contacted by a rep of Patroit Energy promising a substantial enery cost savings in 2007. Thinking I could cut our operating cost, I signed on for what I thought was a 36 month contract. The executed contract did not arrive as soon as I anticipated, so I called for a copy. I was shocked to discover that the terms were for 54 months, not the 36. I called the corporate office and was told that the contract was valid and nothing could be done. For four years I have looked forward to the day when we would leave Patriot for another energy provider. Guess who calls just a few months away from renewal? A Patriot rep who knew of my displeasure with his company. He wanted to see if he could explain what happened. I told him when I called about four years ago, I was in a talking mood, but not now! I advised that I have made plans for a new electric provider and there is absolutely nothing that would make me change my mind. He kept wanting to explain. I finally advised him that I did not want to seem impolite, but I was not going to talk with him and that I was hanging up.
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