Copy of letter I sent them to which there was no response:
I wanted to contact you and let you know how truly disappointed in your service I am. While I have found that you never get the full amount of value on any calling card, what I experienced with your company was shocking! I purchased two $10 "Maximus" cards for $24. Your information indicated that each card would give me more than 180 minutes (3 hours) of talking time. Your website also represented that there was no connection fee. Despite using each card only once, I received less than 2 hours of talking time when your information indicated I would receive over 6 hours! I am shocked that such a gross degree of deception would be used in the United States of all countries. Naturally, I will never be using your services again. I please hope you change your deceptive practices.
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