Purchase x3 pair of Diesel jeans at the end of November for a total amount of USD220
Got charged from company called topshopsmart.com.
Received package after 2 weeks. Package was completely in Chinese.
On the declaration form it said shoes for value of USD50 (!)
Anyhow, jeans are clearly bad counterfeit version of Diesel jeans (this was confirm from a Diesel representative I contacted and reported the case). Jeans did not even fit and did not look even similar to the original version (see picture)
I contacted the company (jenny. [email protected]) and received a quick reply in broken English saying the "delivery man" shipped the wrong items (!). I was offered a 20% discount. I had several email exchanges requesting them to take the product back. I was offered an additional discount, total of 30%. They tried to play weird game with their return policy which in this case would not even apply as the product is different from what ordered.
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