I ordered Instant Effects after seeing it on t.V. To give it a try. After trying it I called and canceled my account with them. I sent back everything that was sent to me even the 2 free items. The customer service person I spoke to canceled my account. On Jan 2 Instant Effect took $79.95 out of my checking account without my permission. Now they are trying to say that I didn't send all of the items back to them and I did, I even sent back the free items that they told me that I could keep. The man I tried to talk to on the phone from customer service was rude and couldn't get his story straight on what he was telling me on what i sent back, and yes i told a fib and said that I was recording us, and he got ticked, because i didn't tell him until after he lied to me. This account was canceled over a month ago and it is against the law to take money out of an account after it has been canceled. They are refusing to give me back my money.
Lisa
Farmington, NH
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