We hired Mako International to design and build us a product Back in 2009. They gave us a 3 month completion date... It took them over 2.5 years to complete, when it was completed it was not what we wanted. Kevin said they would make it to exactly how we wanted it... They didn't. They made it to how they wanted it to be. Taking them up to a month to return emails at times. They would avoid answering question that were asked... When they did reply and built us a piece of crap that fell apart after using it 4 times.
They didn't build it to our specs as they promised. We had the product evaluated by a professional engineering company and they said that it looked like it was made in the back of a garage and the product was non manufacturable. We are out $20,000. And having to have it rebuilt and redesigned by a real company that listen and works with there clients.
He said the delay was cause of all the changes we made but that is completely false they didn't have a clue what they were doing which they said they had experts on their team.
He would lie on telephone conversations only to bust him cause he would forget what he would told us in previous conversations and tell us something different.
We are going to sue him in court cause the product was not built to our specifications and he promised it would be.
Do not use this company unless you want to throw your money out the door and get something you didn't want.
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