I purchased an electronic gift card (e-giftcard) from Express.com on December 15. Express.com is the website for the popular clothing store known as Express. This was the first time I ever used their website. It's also the last time.
The gift card was a Christmas gift for my brother. There were some items he wanted to wear on Christmas day and Express had them. After I placed my order, I received a confirmation e-mail with an order#, the details of my online transaction and a statement that read: "We will send you confirmation..." when the gift card is received. I called my brother and told him to expect it in his e-mail soon. But after several hours, he still hadn't received it nor had I received the awaited confirmation of receipt. I then checked my bank statement and saw that Express received payment for my order.
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