Usacomplaints.com » Shops, Products, Services » Complaint / Review: KERV International LLC - Did not print the correct business cards and was told that it is not the end of the world.. #774178

Complaint / Review
KERV International LLC
Did not print the correct business cards and was told that "it is not the end of the world."

These people are crooks, I sent 3 individual business cards to be printed and I was very specific about what I wanted. When they got the samples, I was told that they will have to do some work on them because I sent it on one format (MS Publisher) and they do not use this format. Again I asked them if any changes will be made to the copies I sent and was told "no".

Well to say the least their application put a box around one card's logo and did something funky to the other two cards. I went to them and stated that this is not what I send and definitely not what expected of a finished product. I was told that this is what I sent and this is what they printed. Since I never got a final proof from them which on two separate occasions I was told by the secretary I should have gotten; it is their mistake and they should fix it.

My original logo (which I use all the time on letter heads and other business related documents) does not have a box around the logo.



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