I recently ordered business cards from KC printing & promotions on July 26.
On August 12 I received my order HOLY %$@# What a disappointment!
I will NEVER order anything from them again!
The online proof they showed me of what my business cards would look like DID NOT match the crappy business cards that I received. The guy I ordered from Keith Simpson which come to find out is a one man mom and pop shop, he so misrepresented himself claiming it was a big business he was not even rated with the BBB. It was so hard to understand he sounded like he was drunk or high or both he had a bigger lisp than Sylvester the Cat. I bet he could not say sally sells sea shells by the sea shore without drenching the phone. All he was interested was talking about the money. He even said to meet him at the Home Depot center parking lot and give him cash. Wow what a desperate guy. My instinct told me not to do it seemed too good to be true, but I did it anyway.
What a mistake their printing sucked it was right to the edge of the card and it looked so SLOPPY! (Nothing like the proof) They printed the copy right to the edge and even cut off letters! What would a customer think of you as a business person if you used such sloppy cards? They would probably worry that if this type of business card is acceptable to you then what else do you think will be acceptable in your work that really isnt?
Just like the sloppy and crappy job that KC printing & promotions did on these cards is totally UNACCEPTABLE!!!
They DID NOT print these cards properly and it was a HUGE waste of money! The cards I ordered were 2 sided full color cards. The proof shows plenty of white space around my logo on the front of my card and plenty of white space around the text/copy on the back of my cards BUT take a look at the CRAPPY cards they sent me. The logo is printed right
to the edge and looks horrible. The text/copy on the back is also printed right to the edge and partially cut-off.
I would NEVER give these to a potential customer as a representation of my business! Would you?!
How did KC printing & promotions reply?
Here is their reply:
Thank you for choosing KC printing & promotions for your printing needs. I apologize that your order had not come out as you had expected. However, all sales at KC printing & promotions are final and we do not offer re-prints or refunds on any orders. Thank you again for choosing KC printing & promotions.
CEO Keith Simpson
KC printing & promotions
The same guy that took my order, collects money, and deals with customer problems, and now hes the CEO??? This guy is definitely not a savvy business man.
Then he has the audacity to email me to try and sell me some tickets that he is scouping for cheap to an event at the home depot, after all that!
What a JOKE?
This is a sure sign of a scam company and my prediction is that they WILL NOT
be in business very long.
How short-sighted is it to not refund or reprint the job since now I will NEVER re-order from them and I will tell everyone I know about my experience.
They sell other printing services such as flyers, brochure and presentation
folders all of which I will need at some point. So they can keep my $40.00
but only to lose THOUSANDS of dollars in future sales from me.
O dumb!
What do you think? Are you sick of companies like KC printing & promotions misrepresenting themselves and scamming consumers, treating customers like they dont matter?
I only lost $40 but c'mon - it's the principle! KC printing & promotions has to be the worst printing company ever!
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