I placed an order for the Hair Made off a T.V. Commercial on 01/09/04 which advertised the Hair Made stand for 19.95 and if you placed your order now they also would add for free, the bonus pack which included hair dryer and two brush set and all you pay is S&h and applicable taxes. This came to 32.41.By the end of 02/04, I had'nt recieved anything so I called to check status of my order. At this time, the run around started. It took 3 weeks before I ever made contact with anyone. When I did, I was informed my order was lost. Another 2 weeks go by, I finally get an order # and it's on it's way. Finally, 03/17/04 I recieved pkg but only recieved the stand. I tried making contact again to find out where my bonus pack is and it starts another run around. I've heard everything but they kept telling me the bonus pack was sold for 14.99. I offered to send dthem the tape of the T.V. Ad where I got the ad from, they had the same ad posted on their web site, all stating this bonus pack was free, minus s&h. Jai Malken and Namita Lakhai both stated they had sent the bonus pack out to me. Namita Lakhai still says its being sent to me for all my trouble, not because it's part of my order I paid for. Anyway, it's now April 29,04 and I have yet to recieve th bonus pack. Yesterday, some lady called me from Hair Made and said Jai Malken was no longer with the company and they had seen where my bonus pack was suppose to have been processed and never was. Who ever this was that called assured me that she herself had put the bonus pack out with FedEx Ground, yesterday. I've already heard this twice before, so we'll see. But for all the others out there, beware of The Hair Made Company. So far, the stand seems to be nice, but it's not worth the 32.41 alone. The bonus pack coming with it is what drew me to it from the beginning.
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