Usacomplaints.com » Shops, Products, Services » Complaint / Review: Empire Today, LLC - Bad Customer Service. #754209

Complaint / Review
Empire Today, LLC
Bad Customer Service

The salesman mentioned they have great customer support. Following the installation of our new floor within the toilet, the toilet began to operate because it had a trickle inside it from being transferred round the space for that installment, that the organization isn't responsible for based on the agreement. Evidently, my partner chose to contact the organization to obtain it mounted and told them the problem and anything.in the place of solving the problem within the telephone, the CSR sent anyone to the home to look at the problem. The paperwork the consultant had mentioned only bathroom problem and also to send somebody out. I thought like I lost my period, the specialistis time and Kingdom Present Day time in-coming out to the home to-go over this problem.

Also, when I was taking a look at the harm term within the agreement, it says the organization isn't responsible for any unintended problems to virtually the home as well as the home (it had been an enormous listing of products). I will comprehend with a few items that it's difficult to state who ought to be accountable for that harm. You will find other activities that might be regarded as an unintended harm, but in my opinion the organization must consider more duty inside it. For instance, imagine if the specialist inadvertently slipped the bathroom while he was shifting it in to the bath or split the bath door along the way? I am aware he/she wasn't deliberately attempting to harm it, but in the same period, the organization must look after that type of bodily harm to the home in certain condition or type. It's fairly apparent that the consultant of the organization actually broken anything. That harm term ought to be reworded somehow. It doesn't seem sensible for me personally like a customer to become accountable for something which got broken by an company that's really apparent the individual smashed it, whether it be deliberate or not.


Offender: Empire Today, LLC

Country: USA

Category: Shops, Products, Services

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