Usacomplaints.com » Shops, Products, Services » Complaint / Review: BestBuyFragrance - Rip-off products, tampered with. #751585

Complaint / Review
BestBuyFragrance
Rip-off products, tampered with

If you visit the website www.bestbuyfragrance.com you will see many brand name fragrances at very cheap prices. I was curious but not suspicious of the website and did some reading and didn't find anything on the internet that was negative. They claim to purchase in bulk direct from manufacturers and cut out the "middle man" and are able to pass the savings to their customers.

I normally purchase a specific fragrance (Calvin Klein Euphoria Intense for men) which is the only fragrance I wear; I use it every day and have been since it first came out in 2008. I normally purchase this at department stores and plan to pay about $70 to $80. I found it at bestbuyfragrance.com for $39.

I made the purchase of a New 3.4 oz Calvin Klein Euphoria Intense for Men fragrance on a Wednesday and received it on that Saturday. When I opened the box it came in it contained not Euphoria Intense but Euphoria. They sent me the wrong item and I was a little disappointed but not entirely upset. Euphoria Intense is a newer modified version of Euphoria which smells a little different but I still like them both and have used them both in the past.

I figured I would make the best of the situation and use the fragrance anyway so I opened up the box and looked at the bottle to find that it was not the polished container I'm used to seeing but had scratches and flaws in the metallic surface and had smudges of something on the glass.

I figured it was just an ugly bottle and maybe that's why it was so cheap so I sprayed a little on my wrist. I was blown away when I went to smell the fragrance. It was not Euphoria at all! It was not the fragrance it was advertised to be. It was not the fragrance that the label said it was.

I took a closer look at the bottle in sunlight and could see debris floating around in the liquid. There were tiny little objects like dirt and fibers floating around. I have never ever seen any debris of any kind floating around in any bottle of any legitimate brand name fragrance.

The conclusion I am left with is that this item was tampered with and altered and the contents of the bottle are not what is labeled on the ingredients list and it's safety and quality are to be questioned.

I called the 800 number that was provided on the invoice but no one answered so I left a voice message and will call again tomorrow until I reach someone.


Offender: BestBuyFragrance

Country: USA
Phone: 8005960895
Site:

Category: Shops, Products, Services

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