We first met with a representative of this credit card processing company in January. They were offering to lower our rates for credit card processing and told us to fill out their paperwork to get the quote. We have been in business for years and this seemed to be standard practice so we thought nothing of it. About one week later we received a notice of decline. That was fine with us and we continued working with our current processor. About three weeks later we received in the mail a credit card terminal. We contacted them and they told us to send it back. We did. We never heard anything more from them.
We had notice a withdrawal every month and thought it was our new insurance payment until we received a quarterly bill from our insurance company. We then wondered what this other charge every month was for if not for our insurance as we thought. When looking into it we discovered that it was this FNBO taking a fee out. We had never received any service from them including getting a statement. We also sent written notice to Todd Mccartney on February 16 requesting cancellation all services from his company... This people are crooks... It has been over two months that we have been trying to resolve this matter. So far this company stole over $400.00 from us. Do not ever work with this company... Our next step will be going to court to get back what is stolling from us...
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