Usacomplaints.com » Shops, Products, Services » Complaint / Review: Pacific Avalon Yacht - Wedding Crashers!. #713641

Complaint / Review
Pacific Avalon Yacht
Wedding Crashers!

I don't know where to start except to say be cautious if you are going to book your wedding or any special event with this company. My sisters wedding was ruined by this company, not only did they ruin her wedding,
they blamed the guest for all the devastating circumstances, and made up lies to cover their own a*es. The ceremony was beautiful, BUT then the yacht crashed 3 times! With no announcement to the guest or Bride and Groom, to steady yourselves, before the yacht crashed all 3 times.
Guest were scared, and feared for their lives. The engines on the Boat went out and the Company is claiming that one of the guest pulled the Emergency shut off switch, which is located under one of the Huge couches, which is Very difficult to get to. Though before any guest were on the Boat the AC in the Bridal suite wasn't working, so apparently they were having problems way before the boat ever left the dock. The yacht company is admitting no fault and after all the commotion, the wedding ended after only 4 songs during the reception. The Bride didn't get to do her money dance and bouquet toss, and the Groom didn't get to do his garter toss.

Everyone was shocked that after all the events that took place that night, and their wedding being not only ruined, but with terrible memories of the Most Important day of their lives, the yacht company had the audacity to end the night after only 4 songs. Unfortunately everyone aboard the Ambassador that night now has negative memories and thoughts of the beautiful idea of getting married on a yacht. Since I was in the wedding party I wasn't aware of the events that supposedly took place, but what I do know is that the crew didn't handle any of it professionally, they could have done many things different considering what was promised in the contract, and with the events that occurred the wedding could have been "saved" by letting the reception go on a few extra hours, but now the Bride and Groom are left with many negative memories of their wedding day.

If you are considering using this company please review all the reviews, and consider using another company, you might regret it if you don't, i know this bride and groom definitely wish they would have researched it first.


Offender: Pacific Avalon Yacht

Country: USA   State: California   City: Newort Beach
Address: 2901 West Coast Hwy
Phone: 9496738545
Site:

Category: Shops, Products, Services

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