Usacomplaints.com » Shops, Products, Services » Complaint / Review: Home Depot - Poor Service, Insensitivity. #708789

Complaint / Review
Home Depot
Poor Service, Insensitivity

I've attempted on many occasions to create acquisitions in the Home Website situated in Westbury NY and Jericho NY plus they both be seemingly badly staffed with revenue help. On one occasion I experimented with buy and also have mounted ground tiles. I couldn't discover an associate at work to assist me. I waited fifteen minutes as the cashier affiliate attempted to site anyone to assist me. The individual never came. I subsequently experimented with contact the store-manager, who I eventually got after another 10 minute delay who also attempted to site an associate at work because division. The sales affiliate who ultimately arrived, explained he was hectic with another client all of this period, and could be with me briefly. I waited another 10 mins and lastly quit and returned towards the supervisor when I was making the shop to inform her they required more help. She created no remark and simply looked over me blankly.

At this time I went towards the Homedepot situated in Jericho. To my amazement I'd exactly the same experience. The Affiliate I noticed for the reason that department stated he was hectic and might assist me when he might. Meanwhile there have been two additional affiliates resting in the department table evidently doing paperwork while I waited for that first Affiliate to finsh what-ever he was absent doing. I stood in the Floor Department table for around 12 mins. The additional two affiliates never actually looked up-to state "may I assist you to or have you been being assisted?" I then believed to among the two " can there be just one individual employed in this department"? And her response was "Oh I thought you had been awaiting somebody else." At this time I chose to discover easily could easily get greater support at LOWE'S. And that I may include that neither shop was packed. Recently I noticed a Work Day weekend sales advertised on my mail At Home Website on Entry Gates. I visited the Westbury area and went instantly towards the customer support division to inform them I needed to purchase and also have mounted a brand new access door and Surprise door. I waited on a single extended line that had 5 affiliates standing behind the table. They all except the main one who had been assisting the long-line, seemed to be active doing another thing. Lastly after 5 minute among the others requested me "that which was my issue? I mentioned I actually donot are having issues I do want to purchase and also have a doorway installed. It required him a couple of minutes to discover when they mounted the gates they market. He ultimately explained I'd to visit the Department and find out the affiliate there. Understanding from knowledge I questioned if there is a Affiliate for the reason that division who may help me. He explained there is nevertheless when I acquired there He was also busy to invest enough time with me. And so I again visited Lowe's. You might genuinely believe that in front of you Large purchase the shop could be organized to get a crowd of individuals and again at that time I went there is not really a group.


Offender: Home Depot

Country: USA

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google