If you've read any of the other reports on Globe, I'll spare you the long and repetitive details and give you the specifics.
Every complaint about Globe is ABSOLUTELY correct. I had basically the same experience as just about all of the other people who have posted.
Details:
Paid deposit on/about June 9th
Pickup was supposed to be Jun 27 or 28
Pickup confirmed for Jun 28 between 11-1
I continued to call as my girlfriend was waiting... Found out it'd be between 3-5
No returned call and found out that the 'truck broke down' and the closure of I29 caused it.
Showed up after 8pm and finished closer to 11
I had basically a 1BR apt, with everything boxed and stacked and ready - my gf and I could have loaded a truck in under 45 mins the way we set it up.
The driver had new docs to sign and tried to collect 50% of the remaining balance in cash - I was not aware of the cash thing, since I was paying by cc.
Delivery was supposed to be Jul 4-11
As of Jul 14 I have yet to receive my stuff, I have not been contacted by anyone in the last several days and I have given up leaving countless messages.
I have over 10 phone numbers and about 5 names of people I dealt with. None knew anything and always referred me to someone else, who would call me - they never do.
FYI:
The NY office they claim to have, is a house. You gotta love Google maps - you can see plain as day that the address is not a business.
Also - there is a reputable Globe moving company based in NY - I wonder if this Globe is piggybacking on a good company's name.
The website boasts about exceptional cust. Service and that you only deal with one person, who will walk you thru the process to eliminate confusion and help in 'an already stressful time'.
Chris the Sales manager has posted several rebuttals on this site and others, but yet he does not return calls - I have left 2 voicemails for him. If, as he claims, Globe is not scamming people - then they should do any and everything to clear up the extremely unacceptable claims that are being made.
I am somewhat certain I will never see EVERY POSSESSION I OWN ever again, but luckily for me, I have faith that this company will get what its got coming. I hope I and others at a minimum get our possessions back, but also that these people go to jail for this.
I feel terrible for the people with kids who have to spend the time and countless dollars replacing items for their kids.
Lastly, I do know the BBB is on top of this and is utilizing other gov't agencies to get this stopped and hopefully corrected for those of us that have been duped.
And for Globe's sake - I AM A REAL CUSTOMER! Lol
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