Manager Patty Shurtleff was involved with having all my property auctioned off, after I was a customer for two years. I never knew the auction took place. They never informed me via my email that they knew about, instead sent an email to the email I listed on the original, two year old rental agreement, THEN MISSPELLED IT, ensuring that I would never know about the auction. This violated California Law, in that they failed to notify me in two ways. They sold everything I had in Santa Rosa, Santa Rosa Police Department, Sonoma County Sheriff's office both refused to do anything about the theft of my property via this illegal auction. Sonoma County Superior Court refused to provide me with a trial, and ignored evidence showing that the storage facility had erroneously misspelled the email.
They consistently increased my rent every 6 months, gouging me.
They reniged on oral agreement with me, then auctioned my property, violating California law.
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