On 5/4 I received four battery operated handheld fans for a total of $62.85. These
products arrived defective. Company representative only identified as "James." I requested an RMA number
as per company policy to return this defective merchandise but was denied. My credit card company, Bank of America, spoke with a company rep who said that it would cost me $20 per item to return the the merchandise, which was more than
each item costs. This is obviously a sham operation. Authentic-looking web site that lures customers to unknowingly purchase cheap, shoddy merchandise and then makes it prohibitive to obtain refunds. The markup on this merchandise must be enormous with a huge profit margin for Safety Central.
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