I was under an agreement with Columbia House Music to purchase 12 cd's by January. I received a statement to pay my account in full back in August. I didn't understand this because I still had time to purchase my remaining cd's. Columbia House had even sent my account to a collection agency.
I don't understand how they had the potential for messing up my credit rating, and I can't even get them to send me my cd's that I've paid for. I paid my account in full in September. I was entitled to order five more cd's. I placed an order for three cd's back in September. Columbia House Music kept my money, and I've never been able to get my cd's.
I've received several E-Mails from Columbia House indicating that my cd's were mailed on a certain date. This has been going on since September. I've been more than patient with Columbia House, but I've had enough. Every time I send them an E-Mail concerning this matter, they keep promising me that I will receive my cd's within 4 weeks. It's been over 4 months, and I still haven't received my cd's.
They tried to get me to purchase some more cd's at a reduced price of $4.99. When they thought that I was going to send them some more money, I received the cd within 1 week. I feel that Columbia House has no intentions of sending me my cd's at all. I'm not going to give up on this matter, and I told them that I'm not going away. I'm here for the duration.
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