Usacomplaints.com » Shops, Products, Services » Complaint / Review: Edf energy - Stay away from these ppl. #680863

Complaint / Review
Edf energy
Stay away from these ppl

On 8 FebEDF delivered me a gasoline bill for gasoline utilized from 13 April to 4 Febthe prior statement have been for gasoline consumed to 19 April so that they were attempting to cost me twice for that interval from 13 Oct to 19 Oct. I had been currently in e-mail connection with a at Customer Services with regards to a prior mistake (They'd delivered me a Prepayment meter declaration after I don’t possess a prepayment meter) I sent the Supervisor and advised her the statement was incorrect. About the 23 Feb they delivered a Notice of Legitimate Activity for that non-payment of the bill they'd released merely 15 times previously the 8 Feb even though I'd questioned the statement. The Notice confronted they might acquire accessibility by guarantee and use a prepayment meter.

About The 24 Feb they delivered another statement it had been approximately statement for gasoline utilized from 5 Feb towards the 22 Feb the evaluation was unbelievably low. Understanding these were likely to place costs on the two March I went online at night of just one March to supply real reading. After entering my reading a note got up declaring my “Your gasoline reading isn't in line with prior says Please re-enter” when I had been in e-mail connection with the Supervisor I got an electronic picture of the meter and sent it to her at 7.18am on 2 March the reading was 3146. I've only acquired another statement it offers the total amount for prior statement after which provides gasoline utilization from 23 Feb to 1 March the parts joined for this era are 3070 to 3107 the utilization is really as 413 Kwh. The following access is for gasoline utilized from 2 March to 2 March the gasoline utilization for that one evening is 435 Kwh, parts employed are, initial 3107 next 3146 and also the price for this 1 evening as much as 7.18am is £14.59 plus tax plus 20 pence standing demand.

This bill then contains five records shown as Statement Changes these five Statement Changes complete £250.99 which quantity hasbeen put into my statement. Three nights before I sent requesting complete and comprehensive details of every of the five Statement Changes proven within this statement. I've yet to get an answer.


Offender: Edf energy

Country: USA

Category: Shops, Products, Services

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