I am very dissapointed with Time Warner Cable service. I just received a "smoke and mirror" show from Sales saying "yes" they can do this and do that and can have everything hooked up as good as my Direct TV setup. If you have a "all-in-one" remote control, don't expect Time Warner to re-program it for you to their main console. You will receive a runaround from the technicians when they arrive, "I don't know how to do that. Take that up with the sales guy you spoke to". Time Warner will do anything to get you in the door and leave you hanging with services promised by sales that don't get resolved. Stay with Dish Network or Direct TV.
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