Im a loan officer in Phoenix area.
Im not a customer of The Fulfillment Center. But my company recommended we try them out thru a local outfit here called www.HigherCreditScore.Co (not com). So Ive referred two of my clients to them in Jan.By March both were calling me and complaining.
Seems that the letters that one couple was given had their names misspelled. Probably an easy thing to correct. The second couple had two credit accounts added to their letters that did not belong to them and were not even on their credit reports. That raised red flags to me.
The problem is they cant seem to get the Fulfillment Center to send them corrected letters! They are already 3 months into a 12 month program and havent got their first letters sent! It seems these guys take the customers money and then take them for granted.
My guess, this is a little Mom and Pop credit repair shop that cant really handle a very serious business. People are intrusting this company with $600 of their hard earned money and getting piss poor results. Hard to tell if it even works at all. Seems the owner has to write an awful lot of responses about how great he is. Just because someone has been in business a long time doesnt attest to the fact that they do good business!
There are hundreds of credit repair companies out there. Im sure at least a handful provides customer service and results. Ill be looking for one of them.
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