Complaint / review / scam report
United Duct Cleaning / UDC / American Pure Air
Home duct cleaning scam

Complaint / review text:
I named Combined Duct-Cleaning to wash the air channels in my own house, centered on an advertisement obtained by email. UDC supplied a small, substandard support that CAn't be referred to as duct cleaning.

The group came within an unmarked car. After eliminating 30% of the port registers in my own house, apparently selecting them randomly, they employed a typical machine to get rid of shallow dirt underneath the registers. A loud big device, that they stated produced "damaging stress" produced the impact of the fuller support. Because they didn't link this device precisely towards the ductwork, it may just have now been for display. After declining to supply the support I ordered, the group utilized intense sales processes to make an effort to get permission for further providers — that's, the entire duct-cleaning that we had ordered. The price these were requesting was five times the advertized price. They never supplied the dryer vent cleaning which was said to be contained in the bundle.

The group were an unpleasant existence in my own house. They roamed without authorization into every space, at-one place actually breaking the solitude of the kid utilizing the bathroom. They didn't substitute the port registers they'd eliminated, declaring it had been also challenging, and overlooked to displace a few of the fixtures they'd transferred to obtain use of the port registers. After I turned unpleasant and dubious, I settled the advertized price and requested the group to depart. Just after I required 3 times they proceed, threatening to contact law enforcement, did they keep my home.

Based On The Better Business Office, a customer fraud suit was submitted from this organization underneath the title National Real Atmosphere and also the finding was against them. Nevertheless, in my own expertise they're ongoing to use within the same methods claimed within the suit, but under another title.

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